FAQs


Here you find Frequently Asked Quenstions (FAQ's) concerning your visit and Spanish course in Cuernavaca. If you don't find an answer to your question here, feel free to ask us.

LEARN SPANISH:

Why should I learn Spanish?
Why should I learn Spanish in Mexico?

CUERNAVACA:

Why is Cuernavaca, (City of Eternal Spring) the ideal place to study Spanish?
How is the weather in Cuernavaca?
What about security in the host country? Isn't Latin America dangerous?

OUR SERVICE:

Why should I register with one of your partner schools/teachers?
Why should I register with you?
How can I contact you?

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PLANNING YOUR TRIP:

What kind of attire or personal items should I bring?
What kind of study material should I bring?
Do I need a special visa?
What about insurance?
Do I need to get shots or take any special medication before I come?
What about money?
How do I pay for my Immersion Program?
Which airlines fly to Mexico?
How works the electric system in Mexico?
Is there English speaking people around to help me in case of emergency?

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ARRIVAL IN MEXICO:

How do I get from the Airport of Mexico City to my home stay in Cuernavaca?

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ACCOMMODATION IN CUERNAVACA:

Should I bring my host family a gift?
Where can I do laundry?
I am vegetarian/allergic. Will that be a problem?

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WHILE IN MEXICO:

How can I get access to the internet?
Can I bring my Laptop to Cuernavaca?
Can I hook my Laptop up to the Internet?
How can I contact you in Cuernavaca?

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YOUR SPANISH COURSE:

How long I you need to learn Spanish?
When can I start classes?
Can I arrive prior to the start of classes?
Is it worse to register to a Language course without knowing any Spanish?
Could I register just for one week?
How many hours per day/week and at what time are the classes?
Which are the schedules I have to respect?
Which are the Legal Holidays in Mexico?
Which age groups and kinds of people are represented; Am I too old or too young?
I would like to take individual classes, but don't you get bored after a while with always the same teacher?
What are the qualifications of the educators who teach in the schools?
What are the courses like; which methods are used?
Is there an assessment before starting classes?
How big is the learning group?
Are there different group courses for the different language levels available?
Do I get credits?
Do I receive a certificate of attendance?
Besides classes, which other activities take place during the week?
Do the schools offer weekend excursions or other trips?
Are family vacations with children possible; do schools offer child care?
Can I be reached at school or with my host family; can I make international phone calls?
How do I register?
How long ahead of time do I have to sign up?
How do I get to school the first day?
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LEARN SPANISH:

Why should I learn Spanish?
Because:
Why should I learn Spanish in Mexico?
Because:


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CUERNAVACA:

Why is Cuernavaca, (City of Eternal Spring) the ideal place to study Spanish?
Because:
How is the weather in Cuernavaca?

The sun is almost always present in Cuernavaca. Rainy season starts around June to late September, but the rain is often a welcome refreshment. Average temperature from 15C/59F at night in the winter to 35C/95F during the day in the summer. Remember, it can get cool enough at night for a thick sweater.

What about security in the host country? Isn't Latin America dangerous?

Even though it is true that countries with bigger social differences are in general more "dangerous" than others, we can put your mind at ease as far as this issue is concerned: most large European or North American towns also have a neighborhood where after a certain time you don't want to be alone in the streets, likewise in Latin America. When you keep in mind some simple ground rules, nothing really will happen. The schools and your host family will tell you of course where you can go and the places you better avoid.

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OUR SERVICE:

Why should I register with one of your partner schools/teachers?
Because:
Why should I register with you?
Because:
How can I contact you?

You will find our actual contact information HERE!

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PLANNING YOUR TRIP:

What kind of attire or personal items should I bring?

The Cuernavaca area is very casual and informal. Bring also:

What kind of study material should I bring?

You will receive study material on the spot. However, we recommend that you bring your personal study material with you as an addition and don't forget to bring a Spanish dictionary.

Vistit our BOOKSTORE to get good study material!

Do I need a special visa?

As a tourist you only need your passport to get into Mexico. Arriving by plane, you will get normally 30 or 90 days. However, if this is not sufficient, you might be able to persuade the immigration officer to allow you 180 days right away.
Arriving by car, you get a temporal permit for the car of 180 days and you also get a tourist Visa for 180 days. In case you got just 90 days and you need to expand your time (to a maximum of 180 days), you can visit the local immigration office - call us for further details. We suggest you make two copies of your passport; one to leave in a safe place back home and one to bring with you. If you lose your passport, it will be easier to replace it, if you have a copy with you.

What about insurance?

Please take care of your own insurance.

Do I need to get shots or take any special medication before I come?

Mexico does not have any entry requirements as far as vaccinations are concerned. However, you should consult your family practitioner before your trip. In any case your "normal" vaccinations like tetanus, diphtheria, etc. should be current. Should you become ill during your stay, we, the school or your family can recommend you a good physician, and accompany you if necessary. In Mexico you can be sure to receive basic medical care. Mexico also has first class hospitals of European level. We recommend that you take out a medical travel insurance. Please check your insurance before coming to Mexico!

What about money?

The national currency is the Mexican Peso. Electronic cashiers are available throughout the country to withdraw money (Mexican Pesos) with Visa or Mastercard. The ATM-System "RED" & "CIRRUS" are also available at most cashier. Be aware that Mexico uses the "$"-sign also for the Pesos - don't get confused. Credit cards are widely accepted. However "on the street" you will need cash. US Dollars will be accepted by taxis, hotels, and restaurants but at higher exchange rates. European currencies will be accepted in the major banks and changing houses. Traveler checks are only accepted in banks and changing houses if in US$ currency. Banking hours generally run from 9 A.M. to 4 P.M., Monday through Friday; although certain banks open Saturdays. We recommend that you bring USD Travellers Checks, which you will be able to change in banks or in small money exchange businisses (compare the rates). We suggest you change your "starting money" immediately on arrival at the airport. The exchange rate is in general favorable to the rate in Cuernavaca! There are no fees for the transaction.

How do I pay for my Immersion Program?

The pick up service you need to pay upon arriving at the airport of Mexico City. The rest you can pay your first day at school.

Which airlines fly to Mexico?

Mexicana and Aeromexico are the country's two major airlines and provide extensive service throughout Mexico, and to major U.S. cities and Canada. More than 25 of the world's major airlines serve Mexico Cityand other major centres. We advise our clients traveling from a different continent to arrive a day or two in advance to overcome their jet lag before starting your language course and/or to join the assessment- & information meeting taking place on Saturdays for some programs.

How does Mexicos the electric system work?

The electric system is the same as in the USA. Clients from the USA won't need special adapters or converters for using electric devices.

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ARRIVAL IN MEXICO:

How do I get from the Airport of Mexico City to my home stay in Cuernavaca?

You have different possibilities of transportation to choose from:
Our Pick up Service:
If you are not comfortable with Spanish or you prefer to have assistance on your transfer to Cuernavaca (The airport of Mexico City is sometimes very crowded), you can hire us and we will pick you up and guide you safe to your home stay in Cuernavaca by Van or public bus (a fee applies)

By bus:
There is also a bus line serving Cuernavaca called "PULLMAN DE MORELOS" These busses are leaving to Cuernavaca from about 6:30 AM till 11 PM. The ride takes 1 hour and about 40 Minutes.

By taxi:
You also can hire a taxi to bring you to Cuernavaca. Please note, that this option is quite expensive

By rented car:
There are many car rental agencies at the airport of Mexico City as HERTZ, AVIS and ALAMO RENT A CAR. It could be cheaper to reserve your car from abroad - find out!

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ACCOMMODATION IN CUERNAVACA:

Should I bring my host family a gift?

Although it is not necessary, you may wish to bring your host family a gift such as chocolate or a souvenir from your home town. Also, your host family will be interested in your life back home. Any photos of your house, friends and family are a great beginning for cultural exchange.

Where can I do laundry?

In different areas there are launderettes which provide laundering, ironing, and dry cleaning. Laundry service is NOT available in the families.

I am vegetarian/allergic. Will that be a problem?

No, when you are vegetarian or allergic to certain food items, please inform us on your sign-up form. We will relay this information to the school and your host family. They will then adapt to your needs.

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WHILE IN MEXICO:

How can I get access to the internet?

Students can access the internet in the Cyber cafés in the Center of Cuernavaca or some schools provide access for their students.

Can I bring my Laptop to Cuernavaca?

Sure, you can bring your Laptop with you. Don't forget to make a back up and set up a boot password before coming to Mexico.

Can I hook my Laptop up to the Internet?

Please contact us, if you want hook your laptop to the Internet while you are here in Cuernavaca.

How can I contact you in Cuernavaca?

As we are living on the spot, we are easy to reach. CLICK for our current contact information!

Is there English speaking people around to help me in case of emergency?

Yes, please let our contact information back home. You can reach us by cellular phone in case of emergency.
At the schools you will also find English speaking people always willting to help you.

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YOUR LANGUAGE COURSE:

How long do I need to learn Spanish?

It is difficult to answer this question. First of all, everyone's schooling is different. Moreover, learning comes easier to certain persons. Nevertheless, because of our experience, we can indicate you a total number of hours; the average person, interested in languages and without any previous knowledge, needs about 100 hours (3-4 weeks of individual classes) to obtain a good basis for basic conversation. Just as long, or even more time is needed in order to speak fluently and to be be considered capable in the language.

When can I start classes?

You can begin classes on any Monday. If you prefer to take private tuition, you can start when ever you want!

Can I arrive prior to the start of classes?

Yes, you can arrive before classes start and we recommend it! This way you can get comfortable in Cuernavaca (climate, culture etc.). Please let the us know your planned arrival date, and we will make your accommodation reservations beginning from the day you designate.

Note: Some schools organize an orientation and assessment meeting the Saturday before classes start. If this is the case in your program it is worth attending this meeting!

Is it worse to register to a Language course without knowing any Spanish?

We say yes! But we suggest you already begin at home preparing for your project (evening classes, books, CDs)

Could I register just for one week?

Sure! One week is the minimum time to register for group classes. If you prefer to take private classes, we are able to set up programs regarding your personal needs for just a few days! Use your time and money well and stay as long as possible.

How many hours per day/week and at what time are the classes?

At most schools you can take individual or group courses from 3 or 4 hours/day. In case of individual classes it is often possible to freely arrange class time with the corresponding teacher; while group courses are mostly according to a fixed schedule. The arrangements of course differ from school to school. Please take a look at the corresponding descriptions, and if need be, ask us.

Which are the schedules I have to respect?

In general: The courses begin every Monday. Some schools offer already information and assessment on Saturdays before Monday! Private classes can begin on week days. On our pages of the schools you will find the schedules of the different schools.

Which are the Legal Holidays in Mexico?

Mexicans are party-makers and every event is a reason to celebrate. If possible, we recommend your stay during one of Mexico's National Holidays in order to share with the Mexicans this folklore. Commerce is open 7 days a week / 365 days a year in the major cities and tourist areas.
There are no refunds, if a school day coincides with a National Holiday!
Holidays:

Holidays of the language school
Jan. 1
May. 1
Dic. 25
New Year's day
Labor Day
Christmas Day
Which age groups and kinds of people are represented; Am I too old or too young?

For legal reasons (supervision, ..) we offer our services, in principle, only to persons over 18 years old (exceptions can be made when the parents supervise their children on the spot; i.e. they can at least always be reached at the school grounds).
Most students are 20 to 35 years old, however we often organize Spanish Immersion Programs for clients of the third age willing to have an enriching cultural experience in Cuernavaca. We are aware planning the programs that seniors often have other interests than youngsters and are not that fast catching up with things. We have clients from all ages and nationalities. Please note, that everybody is welcome to study Spanish with us, no matter what nationality, religion or age he is.

I would like to take individual classes, but don't you get bored after a while with always the same teacher?

No, on the contrary. Individual courses are the best choice you can make, because the teacher can fully address your personal needs. You will progress fastest in case of an individual course, because the teachers create an atmosphere in which you will make a lot of progress in the shortest time possible while having fun.

What are the qualifications of the educators who teach in the schools?

Most institutes or tour operators advertise that all teachers have a university degree. It is our experience that this is somewhat exaggerated. Although most permanent personnel often have completed higher education, during high season e.g. students are frequently employed as teachers. A good teacher is a person who does not only possess professional formation, but also a certain personality: i.e. patience, imagination, compassion, creativity, flexibility, and last but not least, a real interest in people and cultures. You will certainly recognize that these characteristics are not necessarily a result of a university degree, but mostly depend on the experience and personality of the teacher. The teachers have often studied several fields (economy, law, administration, and some of them also technical studies). The majority of the teachers are "Licenciados" (HS + 3 yrs. study; the equivalent of a Bachelor's Degree). Many schools offer professional growth opportunities for their teachers, but this is not a general rule.

What are the courses like; which methods are used?

The teachers of the schools are native speakers. During class attention is paid to only speak Spanish. Grammar and communication skills are taught which allow you constant interaction with the teachers and the other students, and you learn the language and the grammar structure without memorization of rules and vocabulary in a way that allows you to apply this knowledge after a relatively short time with flexibility and fluency. Because of studying in the country itself and specially because of living with a host family, you will be able to immediately use your new language skills.

Is there an assessment before starting classes?

Yes, it is important to determine your Spanish Level to assign you to a appropriate group or program.

Note: Some schools organize the orientation and assessment meeting the Saturday before classes start.

How big is the learning group?

Private classes are the most intensive way of language training. A teacher can focus directly on your individual speed and needs! Normally the size of the groups will be from 3 to about 5 people.

Are there different group courses for the different language levels available?

Yes, each course will be offered in different levels, so that a total beginner and a advanced speaker can join an appropriate group!

Do I get credits?

Yes, it is possible! Please inform us about your needs and we will check the possibilities for you.

Do I receive a certificate of attendance?

After your language course you will get a certificate of our partner schools.

Besides classes, which other activities take place during the week?

This depends completely on the school. In many schools the afternoon activities, and in some schools even the evenings, are more or less an official part of the program. In other schools people "just" get together or do something with other students and teachers of the school. This includes sport activities as well as nearby excursions, dinners or dancing. Most schools offer besides your language classes additional courses, e.g. dance, guitar, cooking classes or a variety of workshops. No reason to be bored ! In your host family as well as among the teachers, you will meet persons interested in you, your culture and your life style, and in exchange you will also learn more about the people and the country you are visiting.

Do the schools offer weekend excursions or other trips?

In this case also: Almost without exception do the language schools offer weekend excursions. Some language schools' programs even include these excursions in their cours rates. These weekend excursions are mostly organized by the institutes. Travel agencies hardly ever get involved with this. In case you are interested in doing some traveling after your language cours, we recommend that you make your reservation through one of the often numerous local tour operators or travel agencies. Schools are often very helpful in this matter and can recommend reliable companies.

Are family vacations with children possible; do schools offer child care?

Family vacations with children are in principle possible, and child care is almost always available upon request and with additional payment. Some schools offer even special courses for children of course participants.
In spite of all this we would like to point out that a vacation in a Latin American country is not a typical vacation like e.g. at the North Sea. You will get to know the country in a very up-close and personal way - different from the tourist centers of some popular travel destinations - and you will have a lot of contact with local persons. These experiences will certainly broaden your horizon, but a few persons, especially younger, immature persons who then experience the infamous "culture shock", have problems adjusting to this somewhat different world.

Can I be reached at school or with my host family; can I make international phone calls?

Before your departure we will provide you with the name and address of the school and/or host family. Normally there is no problem to reach you during the day at school or with the host family. All schools have a fax machine. You can receive faxes, and against payment you can call or send faxes. This is possible directly from the school, or from the nearest post office. Some schools have Internet access; we will tell you which ones upon request. Making international phone calls from your home country is in most cases less expensive than the opposite.

Note: No outgoing international calles are allowed from your home stay family!

How do I register?

After the reception of your filled-in registration form, we will confirm your stay immediately. We will - in contrast to other agents - assign you to a host family right away. Early booking will garantee you one of the best spots!

Register online HERE!

How long ahead of time do I have to sign up?

We would like to receive your sign-up until about 4 weeks before the course starts, but in most cases we can also process short-term sign-ups within a couple of days before the course starts. At present there is no additional fee for this. In general there is space available in all schools, when the sign-up takes place 4 weeks before the course starts. In case of a short-term sign-up we ask you to consult us before sending in the sign-up form.

How do I get to school the first day?

Your host family or we will explain you the way or drive you to school.

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Your question:

In case you did not find an answer to your questions, ask us.
Maybe we will even add your question to this catalogue.


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Last updated: 08.01.2016

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